Perfection in every stitch and print
At Stitchi, we believe your brand deserves nothing but the best. Our rigorous quality assurance process makes sure every piece of merch leaves our facility meeting the highest standards and consistently reflects your brand.
Quality in every order
Quality in every order
20-point quality check
Every product undergoes our comprehensive 20-point inspection, covering everything from material quality to print accuracy.
State-of-the-art equipment
We use advanced printing and embroidery equipment to ensure precise, vibrant, and durable designs on every item.
Dedicated QC specialists
Our team of quality control experts meticulously inspect each product, ensuring it meets our rigorous standards.
Color match guarantee
Our color matching process guarantees that your brand colors are reproduced accurately across all products.
High quality merch, higher quality support
High quality merch, higher quality support
Boost your brand image
High-quality merch reflects positively on your brand, builds, credibility and increases your perceived value.
Delight your recipients
Premium quality products lead to happier customers, deeper loyalty, and positive word-of-mouth.
Reduce returns and complaints
Our rigorous QA process significantly reduces the likelihood of defects and saves you precious time and resources.
Responsible manufacturing
Our quality standards are non-negotiable. We always rely on ethical production practices and sustainable material sourcing.
What quality actually looks like
What quality actually looks like
Step 1: Material Inspection
We thoroughly check all raw materials for quality, color accuracy, and consistency before production begins.
Step 2: In-Process Quality Checks
Our QC team conducts regular checks throughout the production process to catch and correct any issues early.
Step 3: Final Inspection
Every finished product undergoes a comprehensive final inspection before packaging and shipping.
Step 4: Random Batch Testing
We randomly select items from each batch for additional testing — so you never have to worry about quality consistency on large orders.
Quality that our clients trust
Quality that our clients trust
Your QA questions, answered
Your QA questions, answered
- What specific quality checks do you perform?
Our 20-point quality check covers various aspects including material quality, color accuracy, print quality, sizing consistency, seam strength, and overall finish. We inspect for any defects in printing or embroidery, check for proper labeling, and ensure that all products meet our high standards for durability and appearance.
- How do you ensure color consistency across different products?
We use advanced color matching technology and maintain a digital color library to ensure consistency. Our process includes spectrophotometer analysis, physical color swatches, and regular calibration of our printing equipment. We also offer Pantone Matching System (PMS) color matching to ensure precise color reproduction. Additionally, we conduct side-by-side comparisons under various lighting conditions to guarantee color accuracy across different materials and production runs.
- What happens if a quality issue is discovered after delivery?
While our rigorous QA process minimizes the likelihood of post-delivery issues, we stand behind our products. If any quality concerns arise after delivery, we promptly investigate the issue and work with you to find a satisfactory resolution, which may include replacements, refunds, or other appropriate remedies.
- Can you accommodate custom quality requirements?
Absolutely! We understand that different brands may have specific quality requirements. We're happy to work with you to incorporate any additional quality checks or standards into our process to meet your unique needs. Just let us know your requirements during the initial consultation, and we'll tailor our QA process accordingly.
- How do you handle quality control for large volume orders?
For large volume orders, we implement statistical quality control methods. This includes increased sampling sizes, more frequent in-process checks, and additional random batch testing. We also assign dedicated QC specialists to oversee large orders, ensuring consistent quality from the first item to the last.